Who will your customer be? i.e., end users, resellers….
Do you anticipate heavy, medium or light sales?
Short term and long term goals for site?
What known features are needed for your e-commerce site?
There is no limit to the number of categories or products. To effectively organize a user-friendly experience please answer the following:
• How many categories will there be on launch?
• How many estimated categories after 1 year?
• How many total products on launch?
• How many estimated products after 1 year?
Your cart can support inventory-tracking will this be something you need?
Will you need a CMS (Content Management System)? This will give you access to update your cart with a CMS admin support system?
Will your cart have gift certificate or discount-coupon options? Complex or Logic?
Will you sell to all countries or only the US?
Will your cart provide a product rating system? If yes, simple or complex?
Will there be a quick-buy feature or do customers need to register?
What order report generation, if any, is needed?
Shipping Issues
Do you need to determine shipping based on weight or by price range?
Will your cart need UPS/USPS/FedEx integration? All or which one?
Do you need order tracking? As simple as the administrator updates the status of the order (Processing, Shipped etc) or more complex, integrating with a third-party vendor?
Payment Processing
Do you have a merchant account and or gateway? If yes what is the payment gateway.
Will your cart support non credit card and offline-payment options (PayPal)?
Will your cart calculate sales tax relative to users location?
Do you have a SSL or plan on purchasing a SSL certificate for your IP address?
Do you currently have a hosting company? Which one and which plan?
Support
Will your cart provide a customer support forum on the website?
What options will you offer users for getting support if they need it?
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